Tickets may not be transferred to another person. All refund requests must go through "[email protected]"

The sole provider of legitimate event tickets for SEO Mastery Summit Saigon is this website "https://seomasterysummit.com" and associated email address "[email protected]". Outside of this website & email any offer to transfer or sell tickets is not legitimate including Facebook comments, Facebook direct message, etc.

On our website, we accept PayPal and the following card payments via Stripe checkout: Mastercard, Visa, American Express & Discover.

On request, we can also accept crypto, bank transfers, and cash at the door of the event. Please email "[email protected]" with the subject line “payment options”.

Payment transactions may not be successful for a variety of reasons, including:

- Incorrect card details (such as an incorrect address or CVV code)

- Bank restrictions (check with your bank or card provider)

- Security flags from our payment processor (Stripe)

First, please recheck that your payment details are correct and your bank has not placed any restrictions on your card.

Second, if you have a multi-ticket order, you can try reducing it to a single ticket order at a time (because our payment processor (Stripe) is less strict with smaller orders).

Third, you can switch to our alternate payment method using PayPal Guest Checkout by following these steps:

Step #1: Go to your "Cart" page, and if your tickets are still there, click the red "Checkout" button to proceed. (If not, you can go back to the main store page and add your tickets to cart.)

Step #2: On the "Checkout" page, enter your email, name, and address details, then click the yellow “PayPal” button.

Step #3:
In the popup window from PayPal click the bottom button “Pay with Credit or Debit Card”

Step #4:
On the “check out as a guest” window, enter your email address, then click “Continue to Payment”

Step #5:
Enter your email, name, address, and card details. Then click “Pay Now”.
(Note: If you don’t want a PayPal account, then you can turn off the toggle at the bottom for “Save info & create your PayPal account”)

Double-check all information to ensure your payment goes through PayPal successfully. You should receive a success notification once your PayPal payment is accepted.

Still Having Trouble? If your payment still isn’t going through, please email [email protected] to arrange another payment method.

If you want to look for it in your email inbox the subject line of the confirmation email is: “Your Tickets for SEO Mastery Summit Saigon 2027” and it has been sent from [email protected].

You will receive that confirmation email when you register for the event. That should have everything you need. If you can’t find your receipt/confirmation then email [email protected]

Please email [email protected] with your company name and billing address to receive an invoice for your purchase.

Yes, we have group discounts starting at parties of 10 people or more. Just reach out to [email protected].

They both refer to the same city. After the Vietnam-American War the city was renamed from the old name "Saigon" to the new name "Ho Chi Minh City". People in Vietnam often use “Saigon” out of habit because it is a shorter way to address the city.

Travel and Visa related questions are answered on the "Plan Your Trip" page.

Please email [email protected] with your question and our support team will find an answer for you!